Wednesday, November 24, 2010

CONGRATULATIONS Holiday Inn Kuala Lumpur Glenmarie. We won 4 Hospitality Asia Platinum Awards (HAPA) 2010 - 2012.
We went in for 7 nominations and received 4 awards for (1) Top 10 HAPA Best 4 star Hotel/Resort, (2) Top 10 HAPA General Manager of the Year award to our General Manager, Anil Pathak, (3) Top 5 HAPA Best Hotel and Golf Course of the Year and (4) Top 3 HAPA Best Purchasing Department.

Indeed a proud day for us and the Malaysian cluster hotels as Holiday Inn Melaka also received 3 awards. Congratulations to our Colleagues at Holiday Inn Melaka!

Top 10 HAPA General Managers of the Year, Anil Pathak and Christoph Voegeli (Holiday Inn Melaka) - way to go IHG GMs. Room for you and we are definitely on the way to creating Great Hotels Guests Love

Our beaming GM, Anil Pathak with Executive Chef, Francis Lau

Anil Pathak, Chef Francis, Ridzwan, Samantha Lai and Christoph Voegeli - definitely a 'star-studded' night....

Monday, November 1, 2010

Congratulations Yan, we are very proud of you...
full page mentioned in News Straits Times today.

Friday, October 1, 2010

Day 5 Careers Week

A very special day today - 5 days into our Careers Week and Holiday Inn Kuala Lumpur Glenamrie celebrates the 5th Anniversary when on 1st October 2005, IHG took over the management of the hotel. To commemorate the day, we had delicious Nasi Kandar served for lunch and dinner. Later in the afternoon, before the start of the Service Race on napkin folding, we gathered at Casamarie Cafeteria for cake cutting and tea and while we had our cakes and teh tarik, 4 colleagues shared their success stories and how they get to be where they are now.
Happy Anniversary HIKLG.........

.....in Holiday Inn Refresh colour........

Colleagues representing the different departments.........ready to do the honours (Is that you Lydia hiding behind there?)

Success stories as told by........
Sarvinder Kaur was off but was excited about the opportunity to share her story. She started as an Engineering clerk, left after 2 years and 7 years ago rejoined as a Kitchen Coordinator. In 2005, she saw an opportunity to develop herself and applied for a transfer to the Front Office. Since then, she worked her way upward until her current post of Executive Club Lounge Manager. Sarvinder credited her direct supervisor for inspiring her to be where she is today and looks forward to being a Front Office Manager.

Ku Aziz is an Assistant Manager in In Room Dining. He started with the hotel in 1996. In between he enrolled as a full time student at Taylor's College to upgrade his knowledge in hospitality and continued to work part-time at the hotel. Aziz is grateful and looks up to his Assistant Director of F&B who has given him a lot of support and encouragement in his career.

Norhan started as a part-time Banquet waiter at Mutiara KL (now Crowne Plaza Mutiara KL) with Raj. After 2 years, he was made a waiter and 1 year later to a Captain and then to Assistant Manager (Banquet) and along the way, he was transferred to HIKLG in the same position and now he is in Kites coffeehouse, thus giving him another opportunity to learn and grow. Norhan message was work hard, give it your all and you will achieve your goal.

Meanwhile, Yan joined in 1999 as Assistant Purchasing Manager under Pan Pacific Glenmarie. In 2005, she went through the change in the management of the hotel. Naturally, she was deeply involved in the rebranding activities and learned a lot. Nov 2009, when the hotel went through the Holiday Inn Refresh, she was again part of an important and exciting initiative which provided her Room to grow when she had to ensure materials sourced are brand compliant, within budget and delivered on time.

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After the success stories , it was time for Day 5 Service Race of Napkin Folding - complete as many napkin folding within 5 minutes. Last chance to challenge one another ......

Norhan "Let me show you".....

...then you fold this up.....

Subramanian & Uthayaselvam...

Fairul and Halim....

Annie & Ryan....it's a serious business, napkin folding

whereas Ahmad and Azmi thought it was fun learning something new "I'll show my wife how to do this"

Shah Hebul and Sanin
Work better together team of Ashikin and Jeffrey

Concern boss Ahmad encouraging Fairul

Norhan checking on neatness and quality of work, Wani looking
Very stringent quality check.....many pairs of eyes looking

The winners with Ai Tin (Resident Manager)..........
3rd place to Finance team of Ahmad and Azmi

2nd place winners from Housekeeping/Laundry - Sanin & Shah

1st place winners from Kites and Furin team - Ryan and Annie.

Thursday, September 30, 2010

Day 4 Careers Week

The past 3 days have been about using our hands to complete the different tasks our colleagues do on a daily basis - our everyday heroes. Today, it is all about testing our knowledge......FAQs on Careers Week, Stay Real and IQ. The competitive spirit certainly has not slowed down despite this being the 4th day into our Careers Week. In fact, team are putting in all efforts to ensure they win.....go go Holiday Inn Kuala Lumpur Glenmarie.....
The scoreboard...

Yvette the Quiz Master asked, first eager hand raised being given the chance to answer....


Humm.....not sure of that one, think I'll give it a miss.


"Alright, let me show you the correct answer to that Careers Week quiz"


Up close......

2nd round, a smaller circle now.......'we must win for our department'....


"Hotma, your turn next"

Finally, the winners were announced, RM Tan Ai Tin gave away the cash prizes to:
3rd place - Kitchen Team


2nd prize went to teh F&B team (they won additional cash for answering correctly this month's GSTS result)

Finally.....
1st place went to Front Office....
Way to go everyone. Tomorrow will be another exciting day and will be very special one as well.....something is brewing, come back if you want to know more....

Wednesday, September 29, 2010

Day 3 Careers Week


The service challenge today was onion peeling - who can peel the most number of onions within 3 minutes, wins. The F&B team came with a big contingent of supporters and were very boisterous in their show of support for their representatives. All in all, it was a good fight to the end with plenty of tears flowing at the end of the 3 minutes.

Needless to say, the chefs were happy to see so many onions peeled (heard some of them asking if lots more onion peeling contests can be done in future!!!). Rest assured, the onions will be put to good use - it's going in the pot of curry chicken for tomorrow's lunch.

Below some of the happy and teary moments...........



Dos and don'ts prior to start of the race

Laundry/Housekeeping (Shahs' team of Shah hebul and Shahirah)

Front Office team - ouch! Sarvinder had a small cut

Finance - quite a nice pile there

Stewarding ladies - their friends from the kitchen giving tips

Food & Beverage and their supporters behind them

Don't cry for me....Faridah...

Chef Norhisyam tallying up the numbers (of onions)...

.....ably assisted by Azizi....

The winners with the highest number of onions peeled went to......

3rd place Stewarding - Amutha & Santhiradevi with Ramis

2nd place Front Office - Sarvinder & Ansar with Yvette

1st place went to Finance - Faridah & Latif here with Ai Tin